VACATION ASSISTANCE
We know it can be overwhelming trying to plan an effortless, memorable vacation, and we're here to help make the planning as easy as your stay! We're here to give you advice on the right villa and services that will help make this vacation one you'll remember for years to come!
WORLD CLASS SERVICE
World class service is our priority and your enjoyment is paramount. Our extensive team of hospitality professionals are there with you every step of the way. They ensure all aspects of your holiday experience are seamless and customized to your unique tastes. Our villas come with a full complement of staff, including concierge, butler and housekeeping. This grants you singular peace of mind knowing that your needs are being fully attended to.
Our highly skilled chefs, whether in-house or part of our chef for hire service offer a diverse repertoire of international and local cuisine.
ON ISLAND CONCIERGE
From the moment you book, our on-island concierge will assist in your pre-planning needs and is available 24/7 during your stay. Your queries and requests, large or small, will be met with attentiveness and executed with care.
With a genuine desire to provide you with a memorable and authentic experience, and more than 30 years combined knowledge of the Turks and Caicos, our concierge team can meticulously curate an extrordinary holiday that is personal to you.
From the art of nothing to an exploration of Providenciales and other Turks and Caicos Islands, collaborate with our specialists for a lifetime of memories.
BUTLER
With unimaginably sublime standard of service and luxury, our butlers are experts at anticipating everyone's needs, and ensuring everyone has extraordinary in villa experiences. Your butler is always on hand to provide those personal touches, whether it be drawing a bath, playing with the kids, or creating beautiful table placements.
You won't have to lift a finger while lounging by your private pool or the beach. Your butler will bring fresh towels or your favorite drink, assist with your paddle board or kayak. They are there to provide personalized service that exceeds your expectations, always creating those special moments.
All of our butlers are Magnum 7 Star certified. Magnums Butler Academy is a well-established expert in outstanding luxury service training. Their superior 7 Star Service ™ training program sets a precedent in elite hospitality education worldwide.
CHEF
Whether your villa has a chef or you use our chef for hire service our internationally trained chef's will delight in their culinary creations and cater to a range of tastes, offering carefully prepared and presented food with a luxurious twist.
Work in consultation with our chefs to design an unforgettable and personalized menu from casual family style meals to multi-course gourmet haute cuisine, a food adventure throughout your stay.
EXPERIENCES
There are so many experiences to be had in the Turks anc Caicos Islands. It’s pristine natural setting, near perfect weather and world famous beaches make it an increasingly popular destination. Our country’s extraordinary beauty is treasured by even the most seasoned of world travelers.
Your personal on-island concierge can help you tailor and plan your holiday from start to finish, fulfilling your every need. Your concierge can also plan a special event that may take place during your stay. Their knowledge of the best local vendors will guarantee a fantastic, unforgettable experiences.
YOU MAY NEVER LEAVE YOUR VILLA...
- Special occasions and events
- Live local music
- Local heritage performance
- DJ’s
- Fire dancing
- Bon fire
- Spa treatments
- Private yoga and meditation
- Pilates
- Bootcamp classes ‘Let’s Get Physical!’
- Babysitting services
- Water trampoline
- Flower arrangements
...BUT IF YOU DO VENTURE OUT
- Paddle board tour
- Kayak tour
- Snorkelling
- Parasailing
- Horseback riding
- Eco adventure
- Sailing
- Fishing
- Water sports
- Tennis
- Golf
- ATV
- Whale watching
